Dear Bestie LLC
Effective Date: May 12, 2026
Last Updated: July 25, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Dear Bestie LLC, a Florida limited liability company ("Dear Bestie," "we," "us," or "our"), governing your access to and use of the Dear Bestie mobile application, website at dearbestie.app and related services (collectively, the "Service").
By creating an account, accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Dear Bestie was built specifically for women because women's friendships matter. They're powerful. They're life-changing. They're a source of joy, growth and strength. Women deserve a platform built for the kinds of friendships that change lives, with the trust, safety and authenticity that mixed-gender social platforms have failed to provide. Our women-focused community is a deliberate mission choice, designed to create space where genuine, lasting friendships can form.
This mission is the foundational rationale for the eligibility, verification and content moderation provisions of these Terms.
Dear Bestie welcomes all women, including transgender and non-binary women. Our identity verification process exists to confirm membership in our women's community. If our automated verification doesn't reflect your identity, we offer a manual review process. Reach out to hello@dearbestie.app and we'll review additional documentation to confirm your account.
To use the Service, you must:
We reserve the right to refuse service, terminate accounts or remove or edit content at our sole discretion in accordance with these Terms.
To use the Service, you must create an account by providing accurate, current and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Dear Bestie requires identity verification through our verification partner, Didit, which uses government-issued identification documents and biometric matching to confirm:
You consent to this verification process and to the collection, processing and use of your government identification document and biometric data as described in our Privacy Policy. Dear Bestie does not retain copies of your government ID image or selfie after verification. Didit retains verification data in accordance with its own privacy policy.
Although we use industry-standard verification, we do not guarantee the verified identity of any user. You acknowledge that verification reduces but does not eliminate the risk of misrepresentation and you agree to exercise reasonable judgment in your interactions with other users.
If automated verification does not reflect your identity (for example, if you are a transgender or non-binary woman whose government documents do not yet reflect your identity), you may request manual verification review by contacting hello@dearbestie.app. We will review additional documentation in good faith and at our reasonable discretion to confirm your eligibility.
If you cannot complete automated verification and do not qualify under manual review, your account may be denied or suspended. Repeated attempts to circumvent verification may result in permanent ban.
You agree to use the Service only for its intended purpose: to make platonic, real and respectful friendships with other women. You agree to:
You may not and may not permit any third party to:
We reserve the right to investigate and take appropriate action, including content removal, account suspension, account termination and reporting to law enforcement.
The Service allows you to post profile information, photos, messages, posts and other content ("User Content"). You retain ownership of your User Content.
By posting User Content, you grant Dear Bestie a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, host, store, reproduce, modify, create derivative works of, distribute and display your User Content solely for the purpose of operating, providing and improving the Service. This license terminates when you delete your User Content or your account, except (a) to the extent your User Content has been shared with other Users who have not deleted it and (b) as required by law or our backup retention policies.
You represent and warrant that:
We reserve the right, but have no obligation, to:
We are not responsible for User Content posted by other Users. We do not endorse any User Content.
If you encounter content or behavior that violates these Terms, please report it through the in-app reporting feature or by contacting hello@dearbestie.app. We aim to review reports promptly. Severe violations (threats, harassment, illegal activity) may result in immediate account termination and may be reported to law enforcement.
Dear Bestie facilitates connections among Users but is not responsible for the conduct of Users in person or offline. You acknowledge that you interact with other Users at your own risk.
We strongly recommend the following safety practices:
Dear Bestie does not conduct background checks on Users beyond identity verification described in Section 5. We do not guarantee that any User is who they claim to be in their profile or interactions.
Dear Bestie complies with the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Service infringes your copyright, please send a notice to our Designated Agent:
Designated DMCA Agent
Dear Bestie LLC
777 Brickell Ave Suite 500
Miami, FL 33131
Email: hello@dearbestie.app
Registered DMCA Agent ID: DMCA-1072533
Your DMCA notice must include:
We may remove allegedly infringing content and may terminate accounts of repeat infringers.
If you believe your content was wrongly removed, you may submit a counter-notice to the same Designated Agent containing the elements required by 17 U.S.C. § 512(g)(3).
Dear Bestie offers a free tier and an optional paid subscription, "Dear Bestie Premium," which provides access to additional features.
Premium subscriptions are billed as auto-renewing subscriptions through your Apple App Store account. By subscribing, you authorize Apple to charge the payment method associated with your Apple ID on a recurring basis at the price disclosed at the time of subscription.
Your subscription will automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Apple will charge your payment method within 24 hours prior to the end of each billing period at the then-current subscription price.
If a free trial is offered, the trial will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends. You will be charged the applicable subscription price upon conversion.
You may cancel your subscription at any time through your device's Settings > Apple ID > Subscriptions. Cancellation takes effect at the end of the current billing period. You will retain access to Premium features through the end of the period for which you have already paid.
Subscription prices may change with reasonable advance notice. If you do not agree to a price change, you may cancel before the new price takes effect.
Subscription fees are non-refundable except as required by applicable law or as offered under Apple's refund policies. Refund requests must be submitted to Apple directly through the App Store.
Dear Bestie does not collect or store your payment card information. All billing is handled by Apple. Refer to Apple's terms and privacy policy for information about how Apple processes your payment data.
If you download Dear Bestie from the Google Play Store, Premium subscriptions are billed as auto-renewing subscriptions through your Google Play account, and Google charges the payment method associated with that account on a recurring basis at the price disclosed at signup. Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel anytime under Google Play > Subscriptions. Refunds are handled under Google Play's policies; submit refund requests to Google. Whether you subscribe through Apple or Google, Dear Bestie does not collect or store your payment card information.
We may suspend or terminate your account, with or without notice, if you:
You may terminate your account at any time through in-app account settings or by contacting hello@dearbestie.app. Upon termination:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEAR BESTIE DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
DEAR BESTIE DOES NOT WARRANT THAT:
DEAR BESTIE IS NOT RESPONSIBLE FOR THE CONDUCT OF OTHER USERS, ONLINE OR OFFLINE. YOU INTERACT WITH OTHER USERS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DEAR BESTIE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DEAR BESTIE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend and hold harmless Dear Bestie LLC, its officers, directors, employees, agents and affiliates from and against any claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of or related to:
Before filing a claim, you agree to first contact us at hello@dearbestie.app and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days of receipt of your notice.
If informal resolution fails, you and Dear Bestie agree to resolve any dispute, claim or controversy arising out of or relating to these Terms or the Service through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be held in Miami, Florida or another mutually agreed location or conducted remotely. The arbitrator's decision will be final and binding.
You may bring claims in small claims court if they qualify and either party may seek injunctive or equitable relief in court for matters relating to intellectual property, unauthorized access to the Service or violation of these Terms.
YOU AND DEAR BESTIE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
You may opt out of arbitration by sending a written notice to hello@dearbestie.app within thirty (30) days of first accepting these Terms. Your notice must include your name, account email and a clear statement that you opt out of arbitration.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Subject to the arbitration provisions in Section 17, exclusive jurisdiction for any judicial proceedings will lie in the state or federal courts located in Miami-Dade County, Florida and you consent to personal jurisdiction in those courts.
The Service, including all content (other than User Content), software, design, graphics, trademarks and trade dress, is owned by or licensed to Dear Bestie LLC and is protected by U.S. and international intellectual property laws. "Dear Bestie" and the Dear Bestie logo are trademarks of Dear Bestie LLC.
Subject to your compliance with these Terms, Dear Bestie grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial use.
You may not copy, modify, distribute, sell or lease any part of the Service. You may not use Dear Bestie's trademarks, logos or trade dress without our prior written permission.
We may update these Terms from time to time. When we make material changes, we will notify you through the Service and update the "Last Updated" date. Your continued use of the Service after the updated Terms take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy and any other notices we provide, constitute the entire agreement between you and Dear Bestie regarding the Service and supersede all prior agreements.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
You may not assign these Terms without our prior written consent. Dear Bestie may assign these Terms at any time without notice.
For questions about these Terms or the Service, contact:
Dear Bestie is committed to preventing child sexual abuse and exploitation (CSAE) on our platform.
Adults only. Dear Bestie is exclusively for women aged 18 and older. Every member must pass government-issued ID verification before gaining full access and signup enforces an 18+ age gate. Minors are not permitted to use the app.
Zero tolerance. We strictly prohibit any content, conduct or communication that sexualizes, endangers or exploits children, including child sexual abuse material (CSAM). Violations result in immediate removal and permanent account termination.
Reporting. Users can report any concern, including child safety concerns, directly in the app using the Report and Block tools available on profiles, messages, circles and events or by emailing our safety team. We review all reports promptly.
Our response. We remove violating content and accounts, preserve relevant evidence, report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement as required by law.
Compliance. Dear Bestie complies with all applicable child safety laws and reporting obligations.
Contact: hello@dearbestie.app
Last updated: July 2026
You downloaded Dear Bestie from a third-party app store or platform ("App Provider"), and your use is also subject to that App Provider's terms. If there is a conflict between these Terms and the App Provider's terms as they relate to your download and use of the app, the App Provider's terms control to the extent of the conflict.
For Apple: You acknowledge that these Terms are between you and Dear Bestie only, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product-liability, legal/regulatory or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting," and that you are not on any U.S. Government prohibited-party list.
For Google: Your use of the app must comply with the then-current Google Play Terms of Service.
By using Dear Bestie, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.